Certifications

Launched in 2000, this certification process is one of the leading certification schemes for German hospitals. The Cooperation for Transparency and Quality in Healthcare GmbH—KTQ® for short—aims to make the performance of healthcare facilities transparent. It is a process designed to meet the specific requirements of hospitals and, above all, the needs of patients. This is presented to the public through the structured quality report in accordance with KTQ. The GPR has participated in this voluntary certification process since 2004. Recertification takes place every three years. 

Our company is certified to DIN EN ISO 9001:2015. In accordance with the requirements of the international standard DIN EN ISO, a certified quality management system is monitored once a year to assess its development and, above all, its effectiveness in relation to daily operations. The audit is based on both a review of the management review and the existing quality documents—such as the quality management manual, procedural instructions, etc.—as well as a comparison with actual conditions, which is conducted through visits to the individual departments and detailed discussions with employees and residents.

The Green Checkmark identifies consumer-friendly retirement homes, nursing facilities, and senior residences that provide their residents with a high quality of life in their later years. Our residents feel at home here because we

• respect their wishes,
• take their individual needs into account, and
• ensure that they participate in daily life at the facility.

We applied for an assessment and were evaluated by specially trained volunteer assessors based on the principles of self-determination, participation, and human dignity. We passed this assessment and received a certificate, which you will find prominently displayed in our facility.

For more information, visit www.heimverzeichnis.de

We are certified to DIN EN ISO 9001:2015

Our outpatient nursing service in Rüsselsheim is certified to DIN EN ISO 9001:2015. In accordance with the requirements of the international standard DIN EN ISO, a certified quality management system is monitored once a year to assess its development and its effectiveness in relation to daily recurring processes. The audit is based on an examination of the management review, existing quality documents, procedural instructions, etc. A comparison with actual conditions is also conducted through detailed discussions with employees and clients. The certificate serves as proof of a continuous improvement process and consistently high-quality care.