To accommodate the cultural diversity of patients and their families in the region, the GPR relies on a high-performance, AI-powered translation solution. It uses technology from DeepL, a company known for its particularly natural and accurate language quality. The solution has been seamlessly integrated into the existing content management system. New content such as news, events, or information about medical departments is automatically translated into all activated target languages when the original German text is saved.
“Our region is characterized by tremendous cultural diversity. By expanding our website to a total of 19 language versions with AI support, we are actively breaking down language barriers and ensuring that vital health information is accessible to all citizens in their native language—accurately, promptly, and digitally,” explains Managing Director Achim Neyer.
The comprehensive new offering includes English, French, Turkish, Greek, Italian, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Czech, Hungarian, Korean, Indonesian, Chinese, and Arabic.
A particular focus is placed on medical accuracy: An integrated glossary protects specific technical terms and proper nouns such as “GPR Klinikum,” “MutterKindZentrum,” or the “Center for Emergency Medicine” from mistranslations. This ensures that terminology remains consistent across all language barriers.
While current news and schedules are translated fully automatically, editors retain control at all times: content can be manually optimized as needed or specifically excluded from the translation.
With this innovation, GPR underscores its commitment as a modern healthcare provider that strategically employs innovative technologies to continuously improve services for patients.